Privacy Policy


Jocalia Palatiumâ„¢ respects your privacy. We never sell, share or trade your personal or financial information with outside companies or third parties, unless it is required by law. When you purchase from us, we collect your name, phone number, billing/shipping address, e-mail address and credit card information. You provide this information so that we can process and ship your order. That is it. We will not sell or rent your information to any party.

Privacy Guarantee
All the information you provide to us during your visits is kept with strict confidence and every transaction you make is safe. We make use of the latest available technology to protect your sensitive information. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

We may use a browser feature known as a cookie, which assigns a unique identification to your computer. Cookies also allow us to make our site more responsive to your needs, by delivering a better and more personalized experience to you. The cookies are typically stored on your computer’s hard drive and are used by us to help track your clicks as you go through the pages within this site. Most web browsers accept cookies by default; however, the user can usually deactivate this feature.

Jocalia Palatiumâ„¢ is gem dealer, registered gemmologist and jewellery designer located in Ottawa, Canada. We specialize in coloured gemstones. We design unique pieces of jewellery and work with local goldsmiths to manufacture made-in-Canada jewellery. We also provide gem identification and appraisal, and gem sourcing services.

Ottawa, Ontario, Canada


Mon.-Fri. 9:00-17:00
Sat.-Sun. 9:00-17:00